Refund policy

No returns are permitted without Beamshyft’s prior written approval. Approved returns may be accepted at Beamshyft’s warehouse. Upon request, Beamshyft may arrange pickup of approved returns, subject to the same pricing structure applicable to shipping and delivery.

Returned products must be unused, undamaged, and in their original condition, unless otherwise approved by Beamshyft in writing. Products damaged by the customer, damaged due to wear and tear, improperly assembled, altered, installed, or otherwise not in resalable condition are not eligible for return. Customers are responsible for properly assembling all products in accordance with applicable instructions, and Beamshyft will not accept returns for assembled cabinets that have been damaged.

Defective products may be eligible for return or exchange only after inspection and approval by Beamshyft. Beamshyft reserves the right to determine whether a product is defective, damaged, improperly assembled, or otherwise ineligible for return.

Unopened products returned in the original box may be eligible for a full cash refund, subject to Beamshyft’s approval. Open-box returns may be eligible for store credit only and may be subject to a $50 deduction per cabinet and a $10 deduction per filler. Undamaged assembled items may be accepted at Beamshyft’s discretion and are subject to a $50 restocking fee per cabinet and a $10 restocking fee per filler.

Custom, assembled, installed, altered, damaged, or special-order items are generally not eligible for return. Refunds or credits, if any, will exclude amounts for completed services, delivery, installation, pickup, nonrecoverable costs, freight charges, handling charges, and any other charges already incurred by Beamshyft.